Why buy through fatwheelscoot.com?
There are many ways to purchase a CityCoco scooter, including from AliExpress, Alibaba or a private seller on Facebook. We even wrote a short guide on purchasing a CityCoco scooter through AliExpress/Alibaba here. So why buy through us?
Support
We provide aftersales support as part of our satisfaction guarantee, working to resolve any issues you might have and providing advice and support. We stock a variety of spare parts and will help you to source any others that you need. We even offer replacement parts for free, depending on the cause of the issue (see our policy here).
Shipping speed
Our orders are delivered within ten working days of you placing your order. Typically it's sooner, with our average order taking eight working days. In contrast, shipping from China will take at least four weeks and, more likely, eight weeks from ordering to receiving the delivery.
UK business
We are a real business registered in the UK with a UK address. We even have a 30-day no questions asked returns policy. If something goes wrong, we will stand behind our product and work to resolve the issue. Can you say the same about a seller in China or someone on Facebook?
Prices
Our prices are typically slightly lower than those for individual customers on AliExpress and Alibaba. How do we do this whilst providing better support and faster shipping? Primarily by ordering in bulk, specialising only in CityCocos and having a lean operating model.
Support
We provide aftersales support as part of our satisfaction guarantee, working to resolve any issues you might have and providing advice and support. We stock a variety of spare parts and will help you to source any others that you need. We even offer replacement parts for free, depending on the cause of the issue (see our policy here).
Shipping speed
Our orders are delivered within ten working days of you placing your order. Typically it's sooner, with our average order taking eight working days. In contrast, shipping from China will take at least four weeks and, more likely, eight weeks from ordering to receiving the delivery.
UK business
We are a real business registered in the UK with a UK address. We even have a 30-day no questions asked returns policy. If something goes wrong, we will stand behind our product and work to resolve the issue. Can you say the same about a seller in China or someone on Facebook?
Prices
Our prices are typically slightly lower than those for individual customers on AliExpress and Alibaba. How do we do this whilst providing better support and faster shipping? Primarily by ordering in bulk, specialising only in CityCocos and having a lean operating model.